Support
Create a support ticket from the Customer Portal or from one of the forms below.
Customer Support Portal
Customers can create and track all IT Requests through their own secure, personalized web portal.
The forms below should be used, instead of the portal, when adding a new staff member, removing a staff member, requesting a new PC, or requesting VPN access. These forms will automatically generate a ticket within your portal.
Do you have a new staff member joining your team? Please complete this form so we have all the necessary details to ensure they are ready to get to work on their first day.
When a staff member’s employment ends, it is critical that we restrict their access to data and services immediately. Please complete this form so that their account and hardware is dealt with accordingly.
Require a new desktop or notebook? Please complete this form so we can assist you in choosing the right hardware, within your budget.
Need to access your Office PC from home? Please complete this form to start the process.