Customer Support Portal

Customers can now create, and track, all IT Requests through their own secure, personalized web portal.

The forms below should be used, instead of the portal, when adding a new staff member, removing a staff member, or requesting a new personal computer.  These forms will automatically generate a ticket within your portal.

New Staff Member

Do you have a new staff member joining your team? Please complete this form so we have all the necessary details to ensure they are ready to get to work on their first day.

Remove Staff Member

When a staff member is leaving your employ, it is critical that we restrict their access to data and services. Please complete this form to ensure that their account and hardware has been dealt with accordingly.

New Computer System

Require a new desktop or notebook? Please complete this form to assist you in choosing the right hardware, within your budget, so as to reduce delays.

Remote (VPN) Access

Need to access your Office PC from home?  Please complete this form to start the process.